Speakers

Speakers 2020

Klaas Ariaans, Managing Director, Personal Banking at ABN AMRO ABN AMRO Logo

Klaas Ariaans

Managing Director, Personal Banking
ABN AMRO

Fergus Murphy, Group Retail Director at Virgin Money UK Virgin Money UK Logo

Fergus Murphy

Group Retail Director
Virgin Money UK

Barbara Vanhauter, Global Transformation Lead, Human Channels & CRM at ING ING Logo

Barbara Vanhauter

Global Transformation Lead, Human Channels & CRM
ING

Antonio Arroyo, Global Head of Branch Transformation at Banco Santander Banco Santander Logo

Antonio Arroyo

Global Head of Branch Transformation
Banco Santander

Behrang Masoumi, Global Head of Digital Transformation at Swedbank Swedbank Logo

Behrang Masoumi

Global Head of Digital Transformation
Swedbank

Paula Rowntree, Head of Branch Formats & Design at Lloyds Banking Group Lloyds Banking Group Logo

Paula Rowntree

Head of Branch Formats & Design
Lloyds Banking Group

Maurice Lisi, Head of Multichannel & CRM at Intesa Sanpaolo Intesa Sanpaolo Logo

Maurice Lisi

Head of Multichannel & CRM
Intesa Sanpaolo

Stuart Miller, Group Board Director & Chief Customer Officer at Newcastle Building Society Newcastle Building Society Logo

Stuart Miller

Group Board Director & Chief Customer Officer
Newcastle Building Society

Dr Oliver Bohl, Director, Digital Business at KfW KfW Logo

Dr Oliver Bohl

Director, Digital Business
KfW

Tony Crane, Director, Customer Experience at Bank of Ireland Bank of Ireland Logo

Tony Crane

Director, Customer Experience
Bank of Ireland

Patrick Farrell, Director of Retail Banking at Permanent TSB Permanent TSB Logo

Patrick Farrell

Director of Retail Banking
Permanent TSB

Jill Beattie, Head of Face-to-Face Experience at Royal Bank of Scotland Royal Bank of Scotland Logo

Jill Beattie

Head of Face-to-Face Experience
Royal Bank of Scotland

Vincent de Vries, Head of Mass Retail Department at KBC Bank KBC Bank Logo

Vincent de Vries

Head of Mass Retail Department
KBC Bank

Lynne Pitwood, Head of Customer Experience at Newcastle Building Society Newcastle Building Society Logo

Lynne Pitwood

Head of Customer Experience
Newcastle Building Society

Jonathan Caruana, Chief Technology Officer at APS Bank

Jonathan Caruana

Chief Technology Officer
APS Bank

Jamie Broadbent, Head of Digital & Innovation at Royal Bank of Scotland Royal Bank of Scotland Logo

Jamie Broadbent

Head of Digital & Innovation
Royal Bank of Scotland

Christopher Dean, Managing Director - Head of Distribution at Barclays Barclays Logo

Christopher Dean

Managing Director - Head of Distribution
Barclays

Prem Ipe, Head of Data Analytics & CRM at Fidor Bank Fidor Bank Logo

Prem Ipe

Head of Data Analytics & CRM
Fidor Bank

George Kostopoulos, Head of Customer Innovation at Piraeus Bank Piraeus Bank Logo

George Kostopoulos

Head of Customer Innovation
Piraeus Bank

Graham Johnston, Head of Omnichannel & Digital First at Three Three Logo

Graham Johnston

Head of Omnichannel & Digital First
Three

Vinita Ramtri, Head of Risk at HSBC Kinetic HSBC Kinetic Logo

Vinita Ramtri

Head of Risk
HSBC Kinetic

Matthe Van Tour, Head of Retail Division at Rabobank Rabobank Logo

Matthe Van Tour

Head of Retail Division
Rabobank

Roberto Amisano, Global Head of Business Development at Unicredit Unicredit Logo

Roberto Amisano

Global Head of Business Development
Unicredit

Rupert Rieder, Head of Retail at Erste Bank Austria Erste Bank Austria Logo

Rupert Rieder

Head of Retail
Erste Bank Austria

Angela Vanderburg, VP Strategy & Research at SCALA QDivision

Angela Vanderburg

VP Strategy & Research
SCALA QDivision

Aisling Press, Head of Branch Banking at Danske Bank Danske Bank Logo

Aisling Press

Head of Branch Banking
Danske Bank

Craig Hughes, Chief Enterprise Architect at Danske Bank Danske Bank Logo

Craig Hughes

Chief Enterprise Architect
Danske Bank

Federico Napoli, Head of Marketing & Products at BuddyBank BuddyBank Logo

Federico Napoli

Head of Marketing & Products
BuddyBank

Piotr Sobiczewski, Head of Branch Strategy & Digital Branch Transformation at mBank mBank Logo

Piotr Sobiczewski

Head of Branch Strategy & Digital Branch Transformation
mBank

Malin Lignell, VP Digitalisation & Innovation at Hanselsbanken

Malin Lignell

VP Digitalisation & Innovation
Hanselsbanken

Kristbjörg Héðinsdóttir, Head of Branch Network at Arion Bank Arion Bank Logo

Kristbjörg Héðinsdóttir

Head of Branch Network
Arion Bank

Tomasz Niewiedział, Head of Omnichannel at Santander Bank

Tomasz Niewiedział

Head of Omnichannel
Santander Bank

Sofia Ericsson Holm, Head of Strategic Partnerships & Open Banking at Nordea

Sofia Ericsson Holm

Head of Strategic Partnerships & Open Banking
Nordea

Adriaan Tijl, Head of Centre of Expertise Cash at ING

Adriaan Tijl

Head of Centre of Expertise Cash
ING

Cosmin Mosescu, Senior Manager of Sales at Raiffeisen Bank

Cosmin Mosescu

Senior Manager of Sales
Raiffeisen Bank

Ivan Ivanov, Director of Retail Banking at Bulgarian American Credit Bank

Ivan Ivanov

Director of Retail Banking
Bulgarian American Credit Bank

Oskar Bryszak, Senior Business Development Manager at TSB TSB Logo

Oskar Bryszak

Senior Business Development Manager
TSB

Simon Mennel, Head of Sales Development at Erste Bank

Simon Mennel

Head of Sales Development
Erste Bank

Marit Gartland, Market and Sales Strategist at Evry

Marit Gartland

Market and Sales Strategist
Evry

Wim Neutens, Business Development Manager at KBC Bank

Wim Neutens

Business Development Manager
KBC Bank

Jessica Back, Marketing Communications Manager at Panini

Jessica Back

Marketing Communications Manager
Panini

Eva Cavalini, Strategy Consultant at ABN AMRO

Eva Cavalini

Strategy Consultant
ABN AMRO

Amina Bang, Commercial Director at Danske Bank

Amina Bang

Commercial Director
Danske Bank

Bart van de Sandde, Director of Transaction Banking at ABN AMRO ABN AMRO Logo

Bart van de Sandde

Director of Transaction Banking
ABN AMRO

Ferdinand Royackers, Video Banking Specialist at 24Sessions

Ferdinand Royackers

Video Banking Specialist
24Sessions

Kate Nightingale, Founder at Style Psychology

Kate Nightingale

Founder
Style Psychology

Erik Kwakkel, CEO at Geldmaat

Erik Kwakkel

CEO
Geldmaat

Pierre Kreins, Branch Concepts Product Owner at ING

Pierre Kreins

Branch Concepts Product Owner
ING

Aniek Schoenmakers, Consultant Business Support at ABN AMRO

Aniek Schoenmakers

Consultant Business Support
ABN AMRO

David Taylor, Chief Marketing Officer at BABB

David Taylor

Chief Marketing Officer
BABB

Mehmet Soytorun, Group Manager for Change Management & Service Quality at Denzibank

Mehmet Soytorun

Group Manager for Change Management & Service Quality
Denzibank

Halil Ozcan, Digital Banking Director at TEB

Halil Ozcan

Digital Banking Director
TEB


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