Speakers 2020
Managing Director, Personal Banking
ABN AMRO
Group Retail Director
Virgin Money UK
Global Transformation Lead, Human Channels & CRM
ING
Global Head of Branch Transformation
Banco Santander
Global Head of Digital Transformation
Swedbank
Head of Branch Formats & Design
Lloyds Banking Group
Head of Multichannel & CRM
Intesa Sanpaolo
Group Board Director & Chief Customer Officer
Newcastle Building Society
Director, Digital Business
KfW
Director, Customer Experience
Bank of Ireland
Director of Retail Banking
Permanent TSB
Head of Face-to-Face Experience
Royal Bank of Scotland
Head of Mass Retail Department
KBC Bank
Head of Customer Experience
Newcastle Building Society
Chief Technology Officer
APS Bank
Head of Digital & Innovation
Royal Bank of Scotland
Managing Director - Head of Distribution
Barclays
Head of Data Analytics & CRM
Fidor Bank
Head of Customer Innovation
Piraeus Bank
Head of Omnichannel & Digital First
Three
Head of Risk
HSBC Kinetic
Head of Retail Division
Rabobank
Global Head of Business Development
Unicredit
Head of Retail
Erste Bank Austria
VP Strategy & Research
SCALA QDivision
Head of Branch Banking
Danske Bank
Chief Enterprise Architect
Danske Bank
Head of Marketing & Products
BuddyBank
Head of Branch Strategy & Digital Branch Transformation
mBank
VP Digitalisation & Innovation
Hanselsbanken
Head of Branch Network
Arion Bank
Head of Omnichannel
Santander Bank
Head of Strategic Partnerships & Open Banking
Nordea
Head of Centre of Expertise Cash
ING
Senior Manager of Sales
Raiffeisen Bank
Director of Retail Banking
Bulgarian American Credit Bank
Senior Business Development Manager
TSB
Head of Sales Development
Erste Bank
Market and Sales Strategist
Evry
Business Development Manager
KBC Bank
Marketing Communications Manager
Panini
Strategy Consultant
ABN AMRO
Commercial Director
Danske Bank
Director of Transaction Banking
ABN AMRO
Video Banking Specialist
24Sessions
Branch Concepts Product Owner
ING
Consultant Business Support
ABN AMRO
Chief Marketing Officer
BABB
Group Manager for Change Management & Service Quality
Denzibank
Digital Banking Director
TEB