Roberto Amisano

Global Head of Business Development
Unicredit

Roberto is an experienced senior director with 25 years’ experience across cards & payment, product management, partnerships, consumer finance and retail banking. He is currently developing and coordinating the new Group initiatives to support UniCredit’s Transforation program.

Check out the incredible speaker line-up to see who will be joining Roberto.

Download The Latest Agenda

DAY TWO-

9:00 AM Fire-side Chat: UniCredit’s Transform 2019 Programme: How is UniCredit future-proofing their banking model and aligning their strategy to customer behaviour changes?

Ø Looking ahead: How can banks analyse customer behaviour trends to influence digital investment plans and branch network reduction today and tomorrow?

Ø The future of the branch: What branch formats are succeeding in delivering operational efficiency and high customer net promoter score?

Ø Automation or human: How to combine smarter services in-branch with the human touch

Ø Journey or destination: How to deliver an integrated omni-channel approach

Future Branches EU 2022

Roberto Amisano

DAY TWO-

9:00 AM Fire-side Chat: UniCredit’s Transform 2019 Programme: How is UniCredit future-proofing their banking model and aligning their strategy to customer behaviour changes?

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