Past Speakers (2019)

Alfonso Ayuso, Chief Innovation Officer at Banco Sabadell Banco Sabadell Logo

Alfonso Ayuso

Chief Innovation Officer
Banco Sabadell

Pieter Van der Werf, Head of Customer Experience Branches at ING Retail Netherlands ING Retail Netherlands Logo

Pieter Van der Werf

Head of Customer Experience Branches
ING Retail Netherlands

Morten Olsen, Head of Branch and ATM development at Nordea Nordea Logo

Morten Olsen

Head of Branch and ATM development
Nordea

Retail Banking, Metro Bank Logo

Iain Kirkpatrick

Managing Director
Retail Banking, Metro Bank

Floortje Rasenberg, Managing Director Contact Center at ABN AMRO ABN AMRO Logo

Floortje Rasenberg

Managing Director Contact Center
ABN AMRO

Jamie Broadbent, Head of Customer Experience & Digital at RBS International RBS International Logo

Jamie Broadbent

Head of Customer Experience & Digital
RBS International

Maurice Lisi, Head of Multichannel and Customer Experience at Intesa Sanpaolo Intesa Sanpaolo Logo

Maurice Lisi

Head of Multichannel and Customer Experience
Intesa Sanpaolo

Nick Harrison, Head of Products at First Direct

Nick Harrison

Head of Products
First Direct

Yenny Otero, Head of Design at TSB TSB Logo

Yenny Otero

Head of Design
TSB

AXA Banque Logo

Raphaël Krivine

Director of Customer Relations and New Projects
AXA Banque

Amina Bang, Commercial Manager at Danske Bank Danske Bank Logo

Amina Bang

Commercial Manager
Danske Bank

Andres Cueto, Portfolio Director at Corporate Real Estate, BBVA Compass Corporate Real Estate, BBVA Compass Logo

Andres Cueto

Portfolio Director
Corporate Real Estate, BBVA Compass

Slawomir Koziol, Head of Strategy for Branch Network at mBank mBank Logo

Slawomir Koziol

Head of Strategy for Branch Network
mBank

Burcu Bacioglu, Product Development Manager and Project Lead, Branch Transformation at Garanti BBVA Garanti BBVA Logo

Burcu Bacioglu

Product Development Manager and Project Lead, Branch Transformation
Garanti BBVA

Monika Drobna, Head of Innovation at Komerční Banka

Monika Drobna

Head of Innovation
Komerční Banka

Russell Pert, Industry Head, Financial Services at Facebook

Russell Pert

Industry Head, Financial Services
Facebook

Sergio Magalhaes, Director, Branch of the Future & Digital Transformation Office at Millennium bcp Millennium bcp Logo

Sergio Magalhaes

Director, Branch of the Future & Digital Transformation Office
Millennium bcp

Piotr Sobiczewski, Branch Transformation Strategist at mBank mBank Logo

Piotr Sobiczewski

Branch Transformation Strategist
mBank

Bruce Bullock, Head of Digital and Innovation at Permanent tsb Permanent tsb Logo

Bruce Bullock

Head of Digital and Innovation
Permanent tsb

Michael Dooijes, Managing Director, Fintech and Cybersecurity at Startupbootcamp

Michael Dooijes

Managing Director, Fintech and Cybersecurity
Startupbootcamp

Visal Ozten, Manager, Alternative Delivery Channels at Albaraka Türk Katılım Bank Albaraka Türk Katılım Bank Logo

Visal Ozten

Manager, Alternative Delivery Channels
Albaraka Türk Katılım Bank

Maria Leontiou, Head of Innovation Center at Group Digital Banking, Eurobank Group Digital Banking, Eurobank Logo

Maria Leontiou

Head of Innovation Center
Group Digital Banking, Eurobank

Angela Vanderburg, VP Strategy + Research, Financial Services at Scala / QDivision

Angela Vanderburg

VP Strategy + Research, Financial Services
Scala / QDivision

George Kostopoulos, Head of Customer Innovation at Piraeus Bank Piraeus Bank Logo

George Kostopoulos

Head of Customer Innovation
Piraeus Bank

Korkut Okay, Head of Branch Operations at Yapı Kredi Yapı Kredi Logo

Korkut Okay

Head of Branch Operations
Yapı Kredi

HSBC Logo

Louise McCarthy

CXO Advisor
HSBC

Serkan Turan, Head of Digital Payment Systems, Fintech Banking & Product Management at Deniz Bank Deniz Bank Logo

Serkan Turan

Head of Digital Payment Systems, Fintech Banking & Product Management
Deniz Bank

Nordea Logo

Jukka Salonen

CPO
Nordea

Richard Lems, Director, Format & Design at Rituals Cosmetics Rituals Cosmetics Logo

Richard Lems

Director, Format & Design
Rituals Cosmetics

RBS Logo

Jimmy Robertson

Head of Strategic Branch Projects
RBS

Andrew Bud, Founder & CEO at iProov

Andrew Bud

Founder & CEO
iProov

Paula Rowntree, Head of Branch Formats & Design at Lloyds Bank Lloyds Bank Logo

Paula Rowntree

Head of Branch Formats & Design
Lloyds Bank

Rutger Teunissen, co-founder & CEO at 24sessions

Rutger Teunissen

co-founder & CEO
24sessions

Branch Banking, AIB Logo

Conor Daly

Head of Planning & Performance
Branch Banking, AIB

Ross Breadmore, Director of design for retail at Lloyds Banking Group Lloyds Banking Group Logo

Ross Breadmore

Director of design for retail
Lloyds Banking Group

Norman Gill

Director
CAMOR Consulting

Paul Weller, Head of Digital Transformation at RBS RBS Logo

Paul Weller

Head of Digital Transformation
RBS

Arion Banki Logo

Halldor Hardarson

Marketing Director
Arion Banki

Vanja Vuletić, Group Head bank at work at Addiko bank Addiko bank Logo

Vanja Vuletić

Group Head bank at work
Addiko bank

Julia Leckey, Founder at Honest

Julia Leckey

Founder
Honest

Todd O’Brien, CEO, MENA at Startupbootcamp

Todd O’Brien

CEO, MENA
Startupbootcamp

Jill Beattie, Program Director at RBS RBS Logo

Jill Beattie

Program Director
RBS

Carla Wakim Hobeiche, Head of Consumer Banking and Branches Network at JTB Bank

Carla Wakim Hobeiche

Head of Consumer Banking and Branches Network
JTB Bank

Vinita Ramtri, Head of Controls Automation at Barclays Barclays Logo

Vinita Ramtri

Head of Controls Automation
Barclays

Iain Kirkpatrick

Managing Director, Retail Banking
Metro Bank

Gideon Drori, CEO & Co-founder at FinCom.Co

Gideon Drori

CEO & Co-founder
FinCom.Co

Andy Turnbull, Creative Director at Honest

Andy Turnbull

Creative Director
Honest

Kate Nightingale, Founder at Style Psychology

Kate Nightingale

Founder
Style Psychology

AXA Banque Logo

Raphaël Krivine

Director of Customer Relations and New Projects
AXA Banque

Johannes Torpe

CEO and Creative Director
Bang & Olufsen

Carla Hobeiche

Head of Consumer Banking and Branches Network
Jammal Trust Bank

Marie Katherine Jensen, Service Design Lead at Danske Bank Danske Bank Logo

Marie Katherine Jensen

Service Design Lead
Danske Bank

Conor Daly, Head of Efficiency, Enablement and Cost, Retail Banking at AIB AIB Logo

Conor Daly

Head of Efficiency, Enablement and Cost, Retail Banking
AIB

Paul Hoare

Head of Cyber Crime Incident Handling and Outreach
National Cyber Crime Unit

Paula Rowntree, Head of Branch Formats & Design at Lloyds Bank Lloyds Bank Logo

Paula Rowntree

Head of Branch Formats & Design
Lloyds Bank

Vanessa Osoro Urigüen, Director, Commercial Banking Transformation at BBVA BBVA Logo

Vanessa Osoro Urigüen

Director, Commercial Banking Transformation
BBVA

Jakub Synowiec, Head of Operational CRM at mBank

Jakub Synowiec

Head of Operational CRM
mBank

Steven Coutinho, Former CEO, Caribbean Markets at Royal Bank of Canada

Steven Coutinho

Former CEO, Caribbean Markets
Royal Bank of Canada

Dan Makoski, Chief Design Officer at Lloyds Banking Group Lloyds Banking Group Logo

Dan Makoski

Chief Design Officer
Lloyds Banking Group

Karl Tlais, Advisor and SVP Partnerships at Startupbootcamp

Karl Tlais

Advisor and SVP Partnerships
Startupbootcamp

Susan Young, Strategy and transformation, Personal and Premier Banking at RBS RBS Logo

Susan Young

Strategy and transformation, Personal and Premier Banking
RBS

Arzu Dilaver, Head, Workforce Optimization and Service Quality Management at Garanti BBVA Garanti BBVA Logo

Arzu Dilaver

Head, Workforce Optimization and Service Quality Management
Garanti BBVA

Addiko bank Logo

Vanja Vuletić

Group Head bank at work
Addiko bank

Ernst Hoestra, Managing Director at Startupbootcamp

Ernst Hoestra

Managing Director
Startupbootcamp

Our Sponsors: