Future Branches EU 2022

2022

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Angela Vanderburg, VP Strategy & Research at SCALA QDivision

Angela Vanderburg


VP Strategy & Research
SCALA QDivision

Angela Vanderburg is the VP of Strategy and Research and Financial Services lead for the STRATACACHE family of brands including Scala and Q Division. She focuses on advising banking teams on strategic initiatives, thought leadership, best practices and identifying opportunities in the retail banking vertical. Angela is a subject matter expert when it comes to retail financial services. Her goal is to build a cohesive banking practice strategy via customer facing communications, architecture and supporting collateral around the use of digital media (signage, tablet and mobile) to influence consumer perceptions, behaviors and attitudes. She builds professional relationships through shared knowledge and guidance within the retail financial services sector.

Check out the incredible speaker line-up to see who will be joining Angela.

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DAY ONE-

11:10 AM Spotlight on Innovation: The Latest in Consumer Trends: How can banks create greater impact with their branch network to boost customer sentiment?

Ø  The role of the branch in today’s experience economy: How can the physical channel best reflect your banks brand and deliver a meaningful experience?
Ø  Utilising the branch as a marketing tool: what role does the branch play in shaping people’s perceptions of a bank’s brand?
Ø  How to utilise data and analytics to connect with customers on a more personalised level?

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