Prem Ipe

Head of Data Analytics & CRM
Fidor Bank

Prem leads the Data Analytics & CRM team at Fidor Bank. Reporting to the Executive Board, his team are enabling the Senior Leadership Team to make data driven decisions from a commercial and strategic perspective. He has proven expertise in delivering Advanced Analytics, Information Management and Master Data Management solutions in complex technology environments, across multiple domains in Financial (including FinTech) and Insurance sectors.

Check out the incredible speaker line-up to see who will be joining Prem.

Download The Latest Agenda

DAY TWO-

11:40 AM Case Study Interactive: Evolving personalised customer messaging: How to build the capabilities and data expertise you need in-house to deliver tailored communications across all customer touchpoints?

Ø How can you better handle and use company and customer data to personalise the customer experience from online channels through to the branch?

Ø What technology can you leverage in-branch to send personalised digital messaging in real time to customers?

Ø How to utilise facial recognition technology to enable in-branch colleagues to see customer’s historical data and profiles?

Ø Exploring GDPR: How can you use consumer data regulations to your advantage and provide greater personalisation in your customer communications?

Future Branches EU 2022

Prem Ipe

DAY TWO-

11:40 AM Case Study Interactive: Evolving personalised customer messaging: How to build the capabilities and data expertise you need in-house to deliver tailored communications across all customer touchpoints?

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