Pieter Van der Werf (Past Speaker)

Pieter van der Werf (1966) was appointed as Head of Customer Experience Branches as of April 2016. In this role he is responsible for the customer experience, remodeling and innovation of Branches for ING Netherlands, including hiring and coaching of all new branch advisors. 

Prior to this he was responsible for the set up and roll out of the post merger branch network of ING in the Netherlands. 

Pieter has a MSc degree in Economics and joined ING in 2001. Pieter has built up a wide experience within retail in food and non food before joining ING.