20 June 2019 | 9.20am
Customer Case Study
How can you get closer to your customers to take a truly customer-first approach to branch transformation and provide the in-branch experience your consumers demand?
Morten Olsen
Global Head of Branch and ATM Development
Nordea
Morten Olsen oversees Nordea’s branch network, ATM & Cash development and concepts in retail banking globally. Morten will tackle how branch networks will need to further evolve to deliver exceptional customer experiences as we move into an increasingly digital-first world.
